So you’d like to become a trusted advisor to your clients eh? Who wouldn’t but could you do this?
Blog Archives
How to become a trusted advisor; easy if you have the backbone.
Tagged with: account management, Business Development, client care, client protection, client satisfaction, customer care, Customer Satisfaction, differentiation, sales, trusted advisor
Posted in Account management, Business Development, Customer Service, Differentiation, Personal Brand, Relationships, Uncategorized
Posted in Account management, Business Development, Customer Service, Differentiation, Personal Brand, Relationships, Uncategorized
Half a million deal on the strength of personality
In today’s corporate world we can sometimes overlook the power of personality – big mistake!
Tagged with: empathy, new business, personality, pitching, power of personality, sales, winning pitches
Posted in Business Development, Differentiation, New Business, Relationships, Uncategorized
Posted in Business Development, Differentiation, New Business, Relationships, Uncategorized
5 Ways to Leave a Trail of Happy Clients Behind You
5 really easy and largely free ways to delight your clients.
Tagged with: Business Development, business growth, client satisfaction, delighted clients, happy clients, sales
Posted in Account management, Customer Service, Differentiation, Personal Brand, Relationships
Posted in Account management, Customer Service, Differentiation, Personal Brand, Relationships
How to get a win:win deal when negotiating.
The basic rule if you want a win:win negotiation.
Tagged with: Business Development, business growth, negotiation, sales
Posted in Business Development, Sales, Uncategorized
Posted in Business Development, Sales, Uncategorized
Getting people to make decisions especially when there’re loads of options!
Getting decisions out of people especially when there are loads of options can be hard. Here are two things that will make it considerably easier.
Tagged with: decisions, sales, sales decisions, too many choices
Posted in Communication, Efficiency and Effectiveness, Sales, Sales Conversion
Posted in Communication, Efficiency and Effectiveness, Sales, Sales Conversion
Assumptions ===> Questions ===> Revenue
Somebody once said if you assume you make an ass out of U and me. In sales this will cost you money too – here’s a practical approach to dealing with this very common problem.
Tagged with: assumptions, busienss development, clients, questions, sales
Posted in Guest, Uncategorized
Posted in Guest, Uncategorized
What’s the difference between “sales” and “marketing” and why should you care?
Sales and marketing are two completely different activities. Here we explore both and explain why it matters which one you use.
Tagged with: b2b sales, marketing, sales, why bother marketing, winning new clients
Posted in Business Development, New Business, Sales, Uncategorized
Posted in Business Development, New Business, Sales, Uncategorized
Persuasion (sales) made easy – how to steer your proposal to a successful conclusion.
Striving to get what we want in life is a constant challenge but can it be made easier? You bet it can and here’s how!
Tagged with: closing the deal, getting your own way, persuasion, sales, successful negotiation
Posted in Communication, Presentation Skills, Sales, Uncategorized
Posted in Communication, Presentation Skills, Sales, Uncategorized
The Top 10 TED talks you simply HAVE to watch…..
TED stands for Technology, Entertainment and Design and is like YouTube for grown-ups where the videos are by invitation only. These are my top 10.
Tagged with: brands, choice, choices, creativity, education, prosperity, sales, Steve Jobs, TED
Posted in Achievement, Business Development, Creativity, Customer Service, Differentiation, Inspiration, Leadership, Lifestyle, Uncategorized
Posted in Achievement, Business Development, Creativity, Customer Service, Differentiation, Inspiration, Leadership, Lifestyle, Uncategorized
The secret to being a GREAT client account manager
Read this and find out how to retain and cultivate your clients. Lose less and get more.
Tagged with: account management, Business Development, client care, client retention, customer care, sales
Posted in Account management, Customer Service, excellence
Posted in Account management, Customer Service, excellence
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