Blog Archives

2 approaches to lifting client satisfaction levels

We all want to improve client satisfaction levels and here are two approaches you could take.

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Posted in Customer Service, Relationships

Make your whole organisation part of your sales team

So how would you like to get the whole organisation behind your sales message?

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Posted in Business Development, Differentiation

Stand out from your co-workers – buy a red cap (and use it).

Whether you are a business owner or head of department you should regularly take time to work ‘on’ your business instead of ‘in’ your business.

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Posted in Creativity, Efficiency and Effectiveness

Half a million deal on the strength of personality

In today’s corporate world we can sometimes overlook the power of personality – big mistake!

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Posted in Business Development, Differentiation, New Business, Relationships, Uncategorized

Proxy measurements: how some numbers can be misleading and dangerous

Ever wondered how important some so-called performance metrics actually are? Well check this out.

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Posted in Business Development, Communication, Efficiency and Effectiveness, Lead generation, Leadership, New Business, Targets, Uncategorized
Mike Ames

Passionate about making business development a profession not just a job. Built and sold a £40m group in less than 9 years. Doing it all again and loving it!

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