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2 approaches to lifting client satisfaction levels

We all want to improve client satisfaction levels and here are two approaches you could take.

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Posted in Customer Service, Relationships

Half a million deal on the strength of personality

In today’s corporate world we can sometimes overlook the power of personality – big mistake!

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Posted in Business Development, Differentiation, New Business, Relationships, Uncategorized

What is e-rapport and how can it help you win more new clients?

E-rapport is a modern yet immensely powerful phenomena that can help you make and build new relationships with potential new clients and here’s how.

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Posted in Business Development, New Business, Relationships, Sales, Targets
Mike Ames

Passionate about making business development a profession not just a job. Built and sold a £40m group in less than 9 years. Doing it all again and loving it!

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