We all want to improve client satisfaction levels and here are two approaches you could take.
Blog Archives
How to become a trusted advisor; easy if you have the backbone.
So you’d like to become a trusted advisor to your clients eh? Who wouldn’t but could you do this?
Tagged with: account management, Business Development, client care, client protection, client satisfaction, customer care, Customer Satisfaction, differentiation, sales, trusted advisor
Posted in Account management, Business Development, Customer Service, Differentiation, Personal Brand, Relationships, Uncategorized
Posted in Account management, Business Development, Customer Service, Differentiation, Personal Brand, Relationships, Uncategorized
Half a million deal on the strength of personality
In today’s corporate world we can sometimes overlook the power of personality – big mistake!
Tagged with: empathy, new business, personality, pitching, power of personality, sales, winning pitches
Posted in Business Development, Differentiation, New Business, Relationships, Uncategorized
Posted in Business Development, Differentiation, New Business, Relationships, Uncategorized
5 Ways to Leave a Trail of Happy Clients Behind You
5 really easy and largely free ways to delight your clients.
Tagged with: Business Development, business growth, client satisfaction, delighted clients, happy clients, sales
Posted in Account management, Customer Service, Differentiation, Personal Brand, Relationships
Posted in Account management, Customer Service, Differentiation, Personal Brand, Relationships
What is e-rapport and how can it help you win more new clients?
E-rapport is a modern yet immensely powerful phenomena that can help you make and build new relationships with potential new clients and here’s how.
Tagged with: building relationships, Business Development, e-rapport, Facebook, LinkedIn, new clients, Rapport, relationships, social media, Twitter, winning new clients
Posted in Business Development, New Business, Relationships, Sales, Targets
Posted in Business Development, New Business, Relationships, Sales, Targets
3 habits that will help you win more business…..
This is a real-life story of how by using 3 simple tools a supplier panel was overturned and masses of revenue gained as a result.
Tagged with: account management, Business, Business Development, new business development, relationship building, success
Posted in Account management, Business Development, Relationships, Sales
Posted in Account management, Business Development, Relationships, Sales
One simple way to measure the strength of your client relationships
Can there really be one simple way of testing the strength of your client relationships? There is and here it is.
LTV: what it takes to be a consistently GREAT sales person.
Ever wondered what it takes to be a truly great sales person? Well here’s the answer you’re searching for…..
Tagged with: building relationships, great sales person, like, LTV, relationships, successful sales person, trust, valued by
Posted in Account management, Personal Brand, Relationships, Sales
Posted in Account management, Personal Brand, Relationships, Sales
7 Ways To Measure If Attending A Business Event Was Worth It.
When do we know if it’s been worth the time and effort to attend an event? Two easy ways to help you decide.
Tagged with: events, Networking, networking events, seminars
Posted in New Business, Real Networking, Relationships, Targets
Posted in New Business, Real Networking, Relationships, Targets
An angry client is also an opportunity – don’t waste it!
Most people shy away from client problems – rookie error and here’s why….
Tagged with: angry clients, client complaints, customer complaints, differentiate, Personal Brand, stand out
Posted in Customer Service, Differentiation, Personal Brand, Relationships
Posted in Customer Service, Differentiation, Personal Brand, Relationships
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