Is your pen like Dr Who?


If only pens could regenerate

I have this habit. When I’m presenting I almost always make use of a flip-chart but from experience I always remember to check the pens before the start of play (draw a line across the top of the paper; firm line – good pen). Any that are no good I throw away; a great habit to have, I feel.

You would be amazed at how many people don’t do this, they just put it down and leave it for the next person to pick up. Is it suddenly going to regenerate like a pen version of Dr Who? I think not.

Some problems we encounter take time and trouble to put right but many do not. Throwing out useless pens, picking up litter, putting a cup into the dishwasher or reporting a broken lightbulb takes no time at all but if enough people make the effort the effect is noticeable.

I believe that if you see something that isn’t right either fix it yourself or tell somebody and get them to fix it. If it’s my job or it’s easy (think pens) it’s the former otherwise it’s the latter.

On a different tack my favourite Dr Who is still Tom Baker – who’s yours?

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Passionate about making business development a profession not just a job. Built and sold a £40m group in less than 9 years. Doing it all again and loving it!

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Posted in Customer Service, Efficiency and Effectiveness, excellence, Personal Brand, Presentation Skills
2 comments on “Is your pen like Dr Who?
  1. crmhobbit says:

    My favorite childhood Doctor was always Tom Baker as well. However, now that I am grown and have delved deeper into the Doctor Who history, I have grown fond of Patrick Troughton’s Second Doctor. Currently, I would go with Troughton, Baker, Tennant as my Top 3.

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Mike Ames

Passionate about making business development a profession not just a job. Built and sold a £40m group in less than 9 years. Doing it all again and loving it!

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